Privacy policy

Information We Collect

When you place an order or interact with our website, we may collect:

Name and contact details (email, phone, shipping address)

Order and payment information

Browsing data (via cookies)

How We Use Your Information

We use your information to:

Process and fulfill your orders

Communicate about your order status

Respond to customer service inquiries

Improve our website and services

Send marketing communications (only with your consent)

Data Sharing

We do not sell your personal information to third parties. We may share data with:

Shipping carriers (to deliver your order)

Payment processors (to complete transactions)

Service providers (for website hosting and analytics)

Your Rights

Under French data protection law (GDPR), you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to processing

Lodge a complaint with the CNIL (French data protection authority)

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Contact for Privacy Matters

For any privacy-related inquiries, please contact: info@terracottaboutique.com